At IHM Hyderabad Executive Education, we understand the challenges faced by organizations in today's dynamic business environment. Our comprehensive suite of enterprise solutions is designed to address these challenges and empower organizations to achieve their goals. Through a systematic process of discovering, designing, developing, delivering, and discerning, we craft customized solutions tailored to the specific needs of our clients.
The first step in our process is to discover the unique challenges and requirements of your organization. We conduct a thorough needs assessment, engaging with key stakeholders, analyzing data, and gaining a deep understanding of your organization's current state. This discovery stage helps us identify performance gaps, uncover root causes, and lay the foundation for an effective solution.
Based on the insights gathered during the discovery stage, we move on to the design phase. Our experienced team of experts works closely with you to develop a strategic plan and framework for your enterprise solution. We set clear goals, define the scope of the solution, and outline the key strategies and approaches that will be employed. Our design process ensures that the solution is aligned with your organizational objectives and tailored to your unique needs.
Once the design is in place, we enter the development stage. Our team of skilled professionals creates the necessary resources, tools, and interventions to bring the solution to life. This may involve developing customized training materials, designing processes and systems, or building technological solutions. We take a meticulous approach to development, ensuring that every aspect of the solution is carefully crafted to address your organization's specific challenges.
With the solution developed, we move on to the delivery stage. Our experienced facilitators and consultants work closely with your team to implement and execute the enterprise solution. This may involve conducting interactive workshops, delivering training programs, or providing consulting services. Our delivery approach focuses on effectively transferring knowledge, skills, and best practices to your organization, enabling you to drive meaningful change and achieve tangible results.
After the delivery stage, we shift our focus to discerning the impact and effectiveness of the enterprise solution. We gather feedback, monitor key performance indicators, and assess the outcomes against the predefined goals and objectives. This discernment stage allows us to evaluate the success of the solution, identify areas for improvement, and refine future iterations. Continuous evaluation and improvement are central to our approach, ensuring that our solutions evolve and adapt to your changing needs.
At IHM Hyderabad Executive Education, our enterprise solutions are crafted through a systematic process of discovering, designing, developing, delivering, and discerning. We are committed to partnering with you to address your organization's unique challenges and drive sustainable growth.
Contact us today to explore how our enterprise solutions can empower your organization and unlock its full potential. Simply reach out to schedule a consultation and discover more about our offerings. Let us guide you towards success.
© 2023 IHM Hyderabad, All Rights Reserved.
Area Director, Hyderabad and General Manager Taj Krishna
Area Director, Hyderabad and General Manager Taj Krishna
Pankaj Sampath is a highly accomplished professional in the hospitality industry, known for his exceptional leadership and operational expertise. As an Area Director for Indian Hotels Company Limited (IHCL) in Hyderabad and the General Manager of Taj Krishna, he brings a wealth of experience and value to the IHMH Executive Programs.
With an illustrious career spanning over 30 years, Pankaj's journey in IHCL began in 1993 at the iconic Taj Mahal Palace, Mumbai. He has held various operational and leadership roles, starting from hotel operations trainee to managing restaurants, banquets, and eventually becoming the Executive Assistant Manager (EAM) of the flagship Taj Mahal Palace's largest food and beverage operations. Such diverse experiences have honed his ability to oversee multiple facets of hotel management.
Pankaj's international experience includes being the Area Director for Taj Asia Limited and Taj Safaris Limited. He also served as the General Manager of Taj Colombo, where he oversaw operations across Sri Lanka, the Maldives, and Malaysia, along with managing four Taj Safari Lodges in India. This exposure to diverse markets and unique challenges contributes significantly to his insights in the executive programs.
Having graduated from IHM Ahmedabad and holding a diploma in business management from NMIMS, Pankaj combines academic knowledge with practical experience to offer a well-rounded perspective to the executive programs' participants.
His contributions to the hospitality industry extend beyond his role at IHCL. Pankaj is actively involved in various industry associations, including serving as the President of the Hotels and Restaurants Association of Telangana (HRATS) and being on the board of the Hotel and Convention Bureau of Telangana (HCVB). He is also nominated by CII, Telangana, as the Co-Chairman for the tourism and culture task force for 2023-24, highlighting his recognition and influence within the industry.
Beyond his professional pursuits, Pankaj is an ardent sports lover, with cricket being his favourite sport. He also has a keen interest in reading about and investing in capital markets, showcasing his intellectual curiosity and business acumen. Pankaj's love for travel and exploration aligns perfectly with the hospitality industry, and his strong belief in the Indian tradition of 'Atithi Devo Bhava' underscores his commitment to exceptional guest experiences.
In summary, Pankaj Sampath's extensive experience in hotel management, leadership roles, international exposure, and active involvement in industry associations make him an invaluable asset to the IHMH Executive Programs. His insights, expertise, and commitment to excellence in hospitality contribute significantly to the professional development and success of the program's participants.
General Manager, Hyatt Regency, Delhi
General Manager, Hyatt Regency, Delhi
Mr Shrikanth Wakharkar is a seasoned hospitality professional with a remarkable 30-year career in the industry, making him a valuable addition to the board of advisors for IHMH Executive Programs. Throughout his illustrious journey, he has been instrumental in leading and overseeing flagship and iconic hotel operations, focusing on strategic and tactical growth strategies to strengthen the positions of the hotels he served.
With diverse management positions held in India, Shrikanth brings a wealth of knowledge and experience to the executive programs. His journey with Hyatt Regency Delhi is a testament to his commitment to excellence, as he previously served as the Assistant Director of Food and Beverages in 1999 before returning as General Manager. This continuity allows him to leverage his understanding of the hotel's history and culture to create memorable guest experiences and set new benchmarks for the hotel.
His leadership roles at renowned hotels such as Taj Intercontinental, Starwood, and Marriott Hotels showcase his adaptability and expertise across various hospitality brands. He has honed his skills in restaurant pre-openings, hotel upgradation/renovation projects, sales generation, and sustaining significant bottom-line results.
Having graduated from IHM Bhubaneshwar, Mr Shrikanth's academic foundation is further strengthened by his professional development programs at Cornell University. This combination of academic learning and practical experience equips him to offer valuable insights and expertise to the executive programs' participants.
Beyond his professional pursuits, Mr Shrikanth has a passion for exploration and experiencing different cuisines through his travels. His active participation in marathons reflects his dedication to maintaining a healthy and fit lifestyle, which he believes aids in unwinding and staying focused in his professional endeavours.
In summary, Mr Shrikanth Wakharkar's extensive experience and leadership in the hospitality industry, coupled with his dedication to excellence, make him a valuable asset to the IHMH Executive Programs. His insights into hotel operations, strategic growth, and guest experience management can significantly contribute to the success and growth of the program's participants in the dynamic world of hospitality.
General Manager, Radisson Hotel Andheri Mumbai MIDC
General Manager, Radisson Hotel Andheri Mumbai MIDC
Ravi Ramachandra is a seasoned hotelier with over 35 years of extensive experience in the Hospitality Industry. His expertise spans various domains, including Food and Drinks, Sales & Marketing, and Administrative Divisions. Throughout his career, Ravi has worked with renowned national brands like Jaypee Hotels and IHCKL/Taj Groups of Hotels, as well as global brands such as Hyatt International Hotels and Radisson Hotel Group.
Currently serving as the General Manager of Radisson Mumbai Andheri MIDC since 2018, Ravi oversees the operations of an upscale hotel offering 109 contemporary and well-appointed rooms, including two penthouse suites. This hotel is strategically located in the heart of India's business district, making it a prime destination for both business and leisure travellers.
As a member of the advisory board for IHMH Executive Programs, Ravi Ramachandra brings forth a wealth of knowledge and industry insights. His diverse background and experience in various hotel segments and brands provide valuable perspectives to the executive programs' participants. Some of the key value adds he brings to the table include:
Industry Expertise: Wih decades of hands-on experience in the hospitality sector, Ravi possesses a deep understanding of the industry's nuances, trends, and challenges.
Operational Excellence: As the General Manager of an upscale hotel, Ravi's expertise in hotel operations, finance management, and guest experience can guide executives in improving their own organizations' performance.
Brand Management: Having worked with both national and global hotel brands, Ravi understands the importance of brand positioning and management. His insights can help executives enhance their own brand strategies.
Sales and Marketing Strategies: Ravi's background in sales and marketing equips him to share successful strategies for revenue optimization and attracting customers.
Leadership and Team Development: Throughout his career, Ravi has honed his leadership skills and nurtured high-performing teams. His insights into effective leadership and team development can benefit program participants in their own roles.
Crisis Management: Ravi's experience in navigating through crises and handling unforeseen situations can provide valuable lessons and preparedness to the program's participants.
In summary, Ravi Ramachandra's extensive experience and expertise in the hospitality industry make him a valuable asset to the IHMH Executive Programs. His insights and guidance can significantly contribute to the professional growth and success of the program's participants, preparing them to excel in the competitive landscape of the hospitality sector.
Managing Director, Agile Apt Solutions
Managing Director, Agile Apt Solutions
Rajendra Mishra is an esteemed business leader with a wealth of experience in transformational leadership and large-scale business management. With 34 years of professional expertise, he has held significant customer-facing roles for 16 years, climbing up the ladder to become the Chief Sales and Marketing Officer (CSMO) at KEC Ltd, an RPG Group Company. The remaining part of his career has been dedicated to leading businesses, primarily as Chief Operating Officer (COO) in Vedanta CK Birla Group.
One of Rajendra's key strengths lies in his ability to navigate complex business landscapes and create substantial value by leveraging market insights, optimizing operations, financial strategies, and integrating technology into the chosen business strategies. His proficiency in implementing well-rounded approaches to business growth makes him a valuable addition to the board of advisors for IHMH Executive Programs.
As an Engineering Graduate from NITK Surathkal, Rajendra brings a strong technical foundation to his leadership roles, enabling him to approach business challenges with an analytical and systematic mindset. Moreover, his commitment to continuous learning is evident through his completion of several Executive Education Programs (EEPs) and Management Development Programs (MDPs) at esteemed institutions such as Cornell, Wharton, ISB, and XLRI. These professional development initiatives have further enriched his understanding of diverse business perspectives and best practices.
Rajendra's extensive experience in leading customer-facing roles and diverse businesses equips him to provide invaluable insights into customer-centric strategies and effective business management techniques to the participants of the IHMH Executive Programs.
In summary, Rajendra Mishra's transformational business leadership experience, diverse background in leading customer-facing roles and complex businesses, and continuous pursuit of knowledge through executive education make him a valuable asset to the IHMH Executive Programs' advisory board. His expertise in driving value through strategic approaches encompassing market dynamics, operational excellence, financial acumen, and technology integration can significantly contribute to the professional growth and success of the program's participants.